Elements and Performance Criteria
- Prepare to contribute to the resolution of WHS issues
- Identify relevant parts of WHS Acts, regulations, codes of practice and workplace policies and procedures that apply to the WHS issue-resolution process
- Identify possible participants in the WHS issue-resolution process and their legal rights, duties and responsibilities
- Identify, clarify and record WHS issues and communicate and discuss these issues with other participants as appropriate
- Provide support and advice to workers about issue-resolution tools, techniques and strategies that can be used to resolve WHS issues
- Make other preparations as necessary
- Progress the resolution of WHS issues
- Effectively communicate outcomes of WHS issue-resolution process